Expert Stairlift Installation in Redmond, WA

Our Education Hill bi-level has original oak stairs my husband built the banister for when we moved in in 1978. After his hip replacement he hadn't been upstairs in two months. All American bolted the rail into the treads — never touched the banister, never touched the wall — and he was back in his study by dinner. Three and a half hours, start to finish. The oak looks exactly the same.

My mother moved in from India last year and the curved stairs in our Bear Creek home were the only thing keeping her from being independent upstairs. All American scanned the staircase, fabricated a curved rail in under two weeks, and my brother-in-law translated the technical walkthrough into Telugu so she understood every button. She rides it six times a day and calls it her little train.

I was worried our Willows/Rose Hill HOA would block the install. All American filed the accommodation letter before I even asked — approved in nine days. The whole thing installed in three hours on a Tuesday morning. The carpet on the stairs wasn't touched. My wife uses it every day and our neighbors didn't even know it was there until she mentioned it at the mailbox.

My father is 74 and still works from his home office on the second floor of his Grass Lawn rambler. After a fall on the basement stairs last September he refused to go down there. All American installed a straight rail in one morning — slim-profile so I can still walk past the parked seat — and he was back in his workshop that afternoon. The linoleum tile wasn't even cracked.

We needed a wheelchair platform lift — not a seated stairlift — for my father who uses a power chair after a stroke. The COPES waiver covered the full cost, and All American handled the ALTSA paperwork. The indoor platform lift with the yellow safety edges was installed in one day. Dad rolls onto it in his chair and rides up to the living room. That's independence.

The outdoor rail on our North Redmond front steps has been through two full winters of Eastside rain and the marine-grade coating still looks new. My husband had been using the garage side door for a year because the front steps were too risky after knee surgery. Now he walks out the front door like a normal person. The weather seal on the motor hasn't needed a single service call.