Accessibility Statement

All American Stairlifts strives to ensure that allamericanstairlifts.com is accessible to the widest possible audience, regardless of ability or technology. We believe that every person researching stairlifts for themselves or a loved one deserves a website experience that is perceivable, operable, understandable, and robust.

We target conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities, including visual, auditory, motor, and cognitive impairments.

We believe allamericanstairlifts.com is partially conformant with WCAG 2.1 Level AA. "Partially conformant" means that some portions of the content do not yet fully conform to all Level AA success criteria. We are actively working to resolve any remaining issues.

This statement was last reviewed on April 11, 2026.

We have implemented the following accessibility measures across allamericanstairlifts.com:

Semantic HTML structure

• Proper heading hierarchy (h1 through h6) on all pages for screen reader navigation
• Landmark roles (<header>, <nav>, <main>, <footer>) to support assistive technology navigation
• Meaningful HTML elements used for their intended purpose (lists for lists, tables for tabular data, buttons for actions)

Text and readability

• Minimum font size of 16px for body text
• Line height of at least 1.5 for paragraph text
• No justified text alignment (left-aligned for readability)
• Plain language at approximately an 8th-grade reading level for informational content

Color and contrast

• Color contrast ratios meeting or exceeding WCAG 2.1 AA minimums (4.5:1 for normal text, 3:1 for large text)
• Information is never conveyed by color alone — visual indicators are paired with text labels or icons
• Focus indicators are visible on all interactive elements

Images and media

• Descriptive alt text on all informational images
• Decorative images marked with empty alt="" attributes so screen readers skip them
• No auto-playing audio or video

Keyboard navigation

• All interactive elements (links, buttons, form fields) are reachable and operable via keyboard
• Logical tab order follows the visual reading order of the page
• Skip-to-content link provided at the top of every page
• No keyboard traps — users can navigate away from any element using standard keys

Forms

• All form fields have associated <label> elements
• Error messages are descriptive and programmatically associated with the relevant field
• Required fields are indicated with both visual markers and aria-required attributes
• Form submission errors do not clear previously entered data

We have designed and tested our website for compatibility with the following assistive technologies:

• Screen readers: NVDA (Windows), VoiceOver (macOS/iOS), TalkBack (Android)
• Browser zoom: content remains usable when zoomed to 200%
• High contrast mode: Windows High Contrast mode support
• Keyboard-only navigation: all functionality accessible without a mouse

We recommend using the latest versions of major browsers (Chrome, Firefox, Safari, Edge) for the best accessible experience.

Despite our efforts, some areas of the website may have accessibility limitations that we are working to address:

• Interactive maps — embedded maps on city pages may not be fully accessible to screen readers. We provide text-based location information as an alternative.
• PDF documents — some downloadable documents may not yet meet PDF/UA standards. If you need an accessible version of any document, contact us and we will provide one.
• Third-party content — some embedded content from third-party services may not meet WCAG 2.1 AA. We evaluate third-party tools for accessibility before adoption and advocate for improvements.
• Legacy content — older pages may contain content that predates our current accessibility standards. We are auditing and remediating these pages on a rolling basis.

If you encounter an accessibility barrier on allamericanstairlifts.com, we want to know about it. Please contact us with the following information:

• The page URL where you encountered the issue
• A description of the problem
• The assistive technology and browser you were using
• Your preferred method of contact so we can follow up

Contact us:

• Email: accessibility@allamericanstairlifts.com
• Phone: [Phone Placeholder]
• Mail: All American Stairlifts, Attn: Accessibility, [Address Placeholder]

We aim to acknowledge all accessibility reports within 3 business days and to resolve valid issues within 30 days. If a fix requires more time, we will provide an interim accommodation (such as content in an alternative format) and a timeline for the permanent fix.

Our website may include content or functionality provided by third parties, such as embedded maps, analytics scripts, or linked resources. While we select third-party tools with accessibility in mind, we cannot guarantee their full WCAG 2.1 AA conformance. If third-party content creates a barrier for you, please report it to us and we will work to find an accessible alternative.

We are committed to continuous accessibility improvement. Our ongoing efforts include:

• Regular internal accessibility reviews using automated tools (axe, Lighthouse) and manual testing
• Planned engagement of a third-party accessibility auditor for a formal WCAG 2.1 AA conformance evaluation
• Staff training on accessible content creation and design
• Incorporating accessibility testing into our development workflow for all new pages and features

This accessibility statement will be updated as we complete audits and remediate identified issues.