Talk to a Real Person About Your Staircase

No phone tree. No chatbot. Call us and a dispatcher picks up, or request a callback at a time that works for you.

(800) XXX-XXXX

In-home stairlift consultation with senior couple

Three ways to reach us

Call Us

(XXX) XXX-XXXX

Mon-Fri 8:00 AM - 6:00 PM ET
Sat 9:00 AM - 2:00 PM ET

English & Spanish. A dispatcher answers — not a recording.

Email Us

hello@allamericanstairlifts.com

Response within 1 business day

Include your city and phone number so we can follow up fast.

Request a Callback

Schedule a callback

We call you within 24 hours

Pick a day and time. We call you — no forms to fill, no waiting on hold.

What happens when you call

You call or request a callback

A dispatcher confirms your location, asks about your staircase (straight, curved, outdoor), and schedules a free in-home assessment. Takes about 10 minutes.

A technician assesses your home

Scheduled within 3-5 business days in metro areas. The tech measures every tread, checks your electrical setup, and evaluates the best mounting path. 30-45 minutes on site.

You get a written quote

Itemized by equipment, rail, labor, and any electrical work. Left with you at the assessment. Good for 30 days. No deposit required, no follow-up pressure.

Installation day

Straight rail: typically within 5 business days of approval. Curved rail: 10-14 days for factory fabrication, then one day on site. Most installs take 2-4 hours.

Request your free assessment

Already a customer?

Routine Service

Battery replacement, annual inspection, sensor issues, noise concerns. Call our main number during business hours. We schedule service visits within 3-5 business days in metro areas.

Emergency Service

Rider stranded or unit stopped mid-rail. Call the 24/7 emergency dispatch number on your install paperwork. Same-day or next-morning response in metro areas.

For warranty claims, call us at our main number. If the issue is covered, we handle the claim, order the part, and schedule the repair at no charge. For parts orders (batteries, rail lubricant), we can ship directly to your home.

Frequently asked

Common questions

Do you have a physical office I can visit?

We do not operate a walk-in showroom. Our technicians come to your home for assessments, installations, and service calls. This model keeps overhead low and pricing competitive. If you want to see a stairlift in person before buying, the technician brings demonstration materials to the assessment.

How fast can you schedule an assessment?

Major metro areas: 3-5 business days. Suburban and mid-size cities: 5-7 days. Rural areas: 7-10 days. If you have an urgent situation like a hospital discharge or fall risk, tell the dispatcher and we will prioritize your scheduling.

What does the assessment cost?

Nothing. The in-home assessment is free, always. A technician measures your staircase, checks electrical, evaluates your needs, and leaves a written quote valid for 30 days. No charge, no obligation.

Do you offer service in Spanish?

Yes. Our dispatch team includes bilingual English and Spanish staff, and several technicians are bilingual. Let us know when you schedule and we assign accordingly.

What if I call after hours?

After-hours calls go to voicemail. We return all voicemails within one business day. For emergencies where the rider is stranded or the unit is non-functional, existing customers have a 24/7 emergency dispatch number provided at installation.

Ready when you are

Your free home assessment is one phone call away

No deposit. No obligation. No high-pressure sales. A certified installer visits your home, measures once, and gives you a written quote that's honored for 30 days. It takes about 45 minutes. More than 15,000+ homeowners have said yes over the last 15 years.

Or call (800) XXX-XXXX Mon–Fri 8am–6pm · Sat 9am–2pm ET

Licensed in all 50 states
$2M liability insured
BBB A+ since 2012
15+ years in business