We Don't Swing the Hammer. We Know Exactly Who Should.
All American Stairlifts is an assessment and coordination company. We measure your staircase, recommend the right stairlift brand and model, match you with a licensed installer in your area, and stay accountable through warranty. We have done this 1,500+ times across all 50 states since 2008.
Four steps, one point of contact, no runaround
Most families buying a stairlift are doing it for the first time, under time pressure — a hospital discharge, a fall, a condition that just got worse. They search online, get three quotes from three different companies pushing three different brands, and have no way to tell which recommendation is honest.
That is the problem we solve. We are brand-neutral, we have seen 1,500+ staircases, and we have no financial incentive to push one manufacturer over another. Here is how the process works:
- In-home assessment (free). We send a qualified assessor to your home. They measure tread dimensions, angles, rail path, electrical proximity, and landing clearance. They evaluate the rider's weight, mobility level, and daily use pattern. You get a written, itemized quote good for 30 days. No deposit, no same-day pressure.
- Brand and model recommendation. Based on the assessment data, we recommend a specific brand and model from the six manufacturers we work with. The recommendation is driven by staircase geometry, rider weight, indoor vs. outdoor use, and budget — not margin.
- Installer coordination. We match you with a licensed, insured installer from our vetted network in your area. Every installer in the network carries minimum $2M general liability, active state contractor licensing, workers' compensation, and manufacturer-authorized certification. We verify credentials annually.
- Post-install accountability. After the installation, we remain your single point of contact for warranty claims, service calls, and parts. If something goes wrong, you call us — not the installer, not the manufacturer.
Why assessment and coordination instead of direct installation
A dealer sells one brand. Their assessment is a sales call. If you need a curved Handicare but they sell Bruno, you get a Bruno quote — or no quote at all. The dealer's technician may be excellent in Miami and nonexistent in Montana.
We assess first, then recommend from six brands. We know which installer in your county has done 200 curved-rail jobs and which one has done 10. You get the right equipment AND the right hands putting it in.
We started in 2008 as a regional operation in the Southeast. Over 18 years, we learned that the quality of the installation matters as much as the quality of the equipment — and that those two things are best managed by someone who is not trying to sell you a specific brand at the same time. That insight became our business model: assess independently, recommend honestly, coordinate with the best local installer available.
The company is privately held. No outside investors, no private equity, no franchise model. When you call us, you talk to us.
By the numbers
- Metro areas: 3-5 business days to assessment
- Suburban / small city: 5-7 business days
- Rural: 7-10 business days
- Straight rail install after approval: ~5 days
- Curved rail install after approval: ~14 days (factory fabrication)
- Straight rail: ~72% of projects
- Curved rail: ~22%
- Outdoor: ~6%
Every installer in the network carries verified state licensing, workers' comp, and manufacturer authorization.
We work with every major manufacturer — and we tell you which one not to buy
We are not a dealer for any single brand. When we recommend Bruno for a straight rail or Handicare for a curved run, it is because we have coordinated hundreds of each and know how they perform five years in.
Our margin structure is comparable across brands. When we recommend Bruno over Acorn, it is because the staircase geometry, rider weight, or expected use duration makes Bruno the right call — not because Bruno pays us more.
Full brand comparison →What falls outside our scope
Knowing what we do not do is as useful as knowing what we do:
Different engineering, different permits, different installer credentials. We refer to qualified elevator contractors.
Rotted treads, cracked stringers — we identify the issue at assessment and recommend a carpenter before any lift goes in.
If the rider cannot transfer from a wheelchair to a seat, a stairlift is not the right equipment. We refer accordingly.
Rental economics are worse for the buyer in nearly every scenario. See our rental vs. purchase analysis.
We also handle Medicaid HCBS waiver paperwork and VA HISA grant applications at no charge as part of our standard service. If you qualify for funding that covers part or all of the cost, we file it — that is 20 minutes of work for us and potentially thousands of dollars in savings for you.
Common questions
Are you a stairlift installer?
Who actually does the physical installation?
How is this different from calling a dealer directly?
What does the free assessment include?
Do you charge more than going direct to a manufacturer?
Your free home assessment is one phone call away
No deposit. No obligation. No high-pressure sales. A certified installer visits your home, measures once, and gives you a written quote that's honored for 30 days. It takes about 45 minutes. More than 15,000+ homeowners have said yes over the last 15 years.
- Licensed in all 50 states
- $2M liability insured
- BBB A+ since 2012
- 15+ years in business