Expert Stairlift Installation in Collierville, TN

Straight-rail installs in standard Collierville two-stories take 2.5 to 4 hours. Curved rails for formal staircase homes in Wolf River Ranch or Wolf Ridge require 1-2 weeks of fabrication after the laser scan, but install day is still typically under 4 hours. We arrive, verify measurements, bolt the rail into the stair treads (never into the wall or banister), test every safety sensor, and walk you through both remotes before we leave. No overnight work, no multi-day disruption.

No. The rail bolts into the stair treads themselves — the tread wood, not the banister, not the spindles, not the newel post. The track is self-supporting. We've installed in formal Collierville foyers where the original millwork was the client's primary concern. If we remove the lift in future years, what remains is small pilot holes in the tread face — nothing visible to the banister or wall.

Yes. We submit the full documentation packet — insurance certificate, installer license, equipment specifications, installation drawing — to your HOA before scheduling the installation date. Most Shelby County HOAs approve within 5-10 business days. A few require a board meeting cycle. We follow up with your property manager directly so you don't have to manage the communication.

Usually yes. Any change of direction in the staircase — including a sweeping bottom curve on an otherwise straight run — typically requires a curved rail because the chair has to navigate the transition. We assess on-site with the laser scanner and tell you definitively. If a straight rail with a folding rail extension at the bottom solves the bottom geometry, we'll say so — it's less expensive and installs faster. We don't sell curved rails when a straight rail works.

The Memphis VA Medical Center at 1030 Jefferson Avenue serves Collierville veterans and is the HISA grant coordinator for Shelby County. The VA HISA grant covers up to $6,800 for service-connected disabilities and up to $2,000 for non-service-connected. Your VA provider writes the medical necessity prescription, we pre-fill VA Form 10-0103, and we coordinate with the Memphis VA HISA coordinator directly. Turnaround from prescription to approved payment typically runs 4-8 weeks.

Yes. TennCare CHOICES is Tennessee's Medicaid managed-care program for home modifications. Eligibility requires TN residency, age 65 or older (or adult physical disability), TennCare financial eligibility, and assessment at nursing-facility level of care. We are an enrolled CHOICES provider contracted with all three MCOs — Amerigroup, BlueCare, and United. You call CHOICES at 1-877-224-0219, receive a care coordinator assignment, and name us. We handle the service authorization paperwork from that point.

If a licensed Tennessee physician provides a written recommendation — we give you the letter template — the IRS classifies the stairlift as a qualified medical expense under Schedule A. Tennessee has no state income tax, so this is a federal benefit only. For households that itemize federal returns, the full installation cost reduces taxable income. Depending on your bracket, that's typically $600-$2,400 back. You must itemize rather than take the standard deduction.

Financing from $79/month handles most situations without grant eligibility. The THDA Emergency Repair Program also provides grants or forgivable loans for income-qualified TN homeowners aged 60 or older with a documented accessibility need — administered through Shelby County regional nonprofits at 615-815-2030. The IRS medical deduction stacks with financing for households where itemizing makes sense. We help you identify the right combination at the free assessment.