Expert Stairlift Installation in Kettering, MD

My mother has lived in her Kettering By The Park colonial since 1982. The main staircase is straight oak — 14 feet — and she stopped using the upstairs entirely after a fall last November. Luis came out on a Wednesday, measured, and had the rail installed by Friday afternoon. Three hours, no drywall damage, and the seat parks at the bottom landing out of the way. My mom was upstairs in her own bed that night for the first time in two months. I live an hour away in Baltimore and knowing she can get to her bedroom and bathroom without help — that is the whole reason we called.

Our split-level in West Kettering has a 90-degree turn at the landing — I figured we were looking at a huge project. Luis did the laser measurement in under an hour, and the curved rail showed up pre-bent two weeks later. Install took about five hours on a Saturday. The rail hugs the turn so tight you barely notice it. My husband has Parkinson's and the joystick control is simple enough that he got comfortable with it in one afternoon. Battery backup already kicked in once during a March storm — lift kept working like nothing happened.

We needed an outdoor lift for the six porch steps at our East Kettering house — my father-in-law moved in and couldn't manage the exterior stairs, especially once we got into freeze-thaw season. Luis installed the weather-sealed unit in about four hours, bolted right into the stone porch treads. The heated rail strip has been the standout feature — no ice buildup at all this past winter, and we had at least a dozen mornings below freezing. My father-in-law goes out to the car by himself now, which he hasn't done in two years.

Our townhouse on Chesterton Drive has a narrow staircase — about 34 inches across — and I was worried a stairlift would block it completely. Luis brought the Slimline model, and with the seat and footrest folded up, the rail sits just 12 inches from the wall. My wife can walk up beside it without turning sideways. Install on the carpeted treads took three hours, and the rail is barely visible. We've had it six months and our granddaughter still runs up and down the stairs without even noticing the lift.

My sister uses a wheelchair full-time, and we needed the platform lift for her split-level in Cable Hollow. Luis measured the staircase and had the platform installed in one day — flat black deck, yellow safety edges, the whole thing. The platform rides up the incline on a reinforced rail and there's a manual lowering lever if the power ever goes out. She can wheel herself onto it, press the toggle, and get to the upper landing where her bedroom is. First time in three years she hasn't had to sleep on the ground floor pullout couch.

I'm a Navy veteran and my VA primary care doctor at the Southern Prince George's County Clinic put through the HISA paperwork for a stairlift. Luis knew the whole process — he had the prescription form ready, helped me submit it, and the grant came through at the full $6,800 for my service-connected disability. The straight lift went in on my Watkins Park area colonial in about three hours. No out-of-pocket cost on my end. If you're a vet in Kettering, ask Luis about the HISA grant on the first call — he knows exactly how it works and who to talk to at the Camp Springs clinic.