Expert Stairlift Installation in Hasbrouck Heights, NJ

Luis came out the same week I called. The 1925 Colonial on Boulevard has a tight winder at the top — he showed me exactly how the swivel would clear the newel post before we signed anything. I sent him a photo Tuesday night and he was at the door Thursday morning. Install took one morning. My husband uses it eight times a day now.

We have the Wesmont townhome — 36-inch stairs, 14 risers, nothing complicated. Luis gave me the price on the phone within ten minutes of seeing the photo. They installed it on a Saturday so my mother-in-law could come home from Hackensack University Medical Center rehab on Monday. She was riding it independently within an hour of install.

Our Hamilton Avenue duplex has those steep 8-inch risers I had read about. Two other companies told me I needed a curved rail at twice the price. Luis measured, said straight rail plus angled seat would handle it, installed it in four hours, and was right. My mother has used it every day for three months without a single issue.

My father is a Vietnam vet. Luis walked us through the HISA paperwork with the Hackensack VA clinic at 385 Prospect and we got the $6,800 fully reimbursed in eleven weeks. Luis prefilled every VA form and even drove the receipts to the VA office in person when the online portal went down. Could not have managed it without him.

Outdoor unit on the front porch steps on Burton. North Jersey winters are brutal — the freeze-tested motor ran without a hitch through two ice storms and a January cold snap that hit minus-eight. Luis came back at the six-month mark for a free lubrication and safety check. The rail still looks like installation day.

I am 287 pounds. Luis ordered the heavy-duty unit with the wider 22-inch seat and reinforced rail without making it awkward or uncomfortable. He walked me through the weight specs, showed me the load test, and made sure the seat angle worked for my frame before he left. Sturdy, smooth, no rocking at all. We financed it at $79/month.