Expert Stairlift Installation in Federal Way, WA

Our Steel Lake ranch was built in 1963 and the original oak stairs were getting dangerous for my mother. Luis measured everything in 45 minutes, installed the rail three days later, and never touched the original banister. She called her son that evening to say she slept in her own bed for the first time in two weeks.

Our Laurelwood split-level has that landing turn everyone in this neighborhood knows about. Two other companies said we'd need two separate lifts. Luis scanned the whole staircase and built one curved rail that goes from the entry to the bedrooms in a single ride. My mother-in-law hasn't had a single issue since February.

I'm a retired E-7 from JBLM and my HISA grant through VA Puget Sound covered most of the install. Luis brought the VA Form 10-0103 half-filled to the first visit. The whole process from measurement to installation took nine days. I wish the VA side of everything moved that fast.

The stone steps at our Dash Point house were a slip hazard every winter. Luis installed an outdoor rail with marine-grade coating that's been through an entire Puget Sound winter — including that January storm — without a single service call. My husband uses the front door again for the first time in two years.

We needed a wheelchair platform lift for my father who uses a power chair after a spinal cord injury at JBLM. Luis handled the VA HISA paperwork, coordinated with VA Puget Sound, and the grant covered the full cost. My father made his own coffee the first morning — he hadn't been in the kitchen in eight months.

Necesitaba que alguien hablara español con mi madre — she doesn't read English contracts and I didn't want her signing something she couldn't understand. Luis did the entire assessment and walkthrough in Spanish, explained every line of the quote, and my mother felt comfortable for the first time dealing with a home contractor.