Expert Stairlift Installation in Shelby, NC

Mom hadn't been upstairs in two years after she broke her hip. Luis put a straight rail on the original oak treads in our bungalow on South Washington Street — the stairs are only about 32 inches wide, but it fit. She cried the first time she rode it up to her own bedroom again. Clean work, no damage to the old plaster.

We have a finished basement — laundry, den, my husband's workshop — and after his knee surgery the stairs were off-limits. Luis installed a straight lift bolted right to the treads, no wall damage. He's been down there every single day since. The whole install took about three hours and they cleaned up after themselves.

Our outdoor lift sits on six rough-stone steps up to the front porch. I was worried about the weather, but it's been through two Piedmont winters now with ice and freeze-thaw cycles and it runs like day one. The marine-grade finish hasn't pitted at all. My husband stopped leaving the house on his own before this — now he comes and goes.

Luis walked us through the HISA grant from the Salisbury VA — $6,800 covered almost the entire curved lift on our 90-degree landing turn. My husband is a service-connected veteran and we had no idea the benefit existed until Luis brought it up. He handled the measurement and the paperwork timing so it all lined up.

My mother-in-law moved in with us and the carpeted stairs to the second floor were the sticking point. Luis matched the seat upholstery to the carpet tone and even adjusted the rail height so her knees don't bump on the way up. Small thing, but she noticed it right away. Quiet motor, folds out of the way when the kids run up and down.

Our son uses a wheelchair and the six stairs from the garage into the house were impassable. Luis spec'd an indoor platform lift, not a seat — flat deck, yellow safety edges, rated to 600 pounds. It carries him and the chair up in about 30 seconds. It's solid and quiet, and the safety sensors stop it if anything's in the way.