Expert Stairlift Installation in Hazle, PA

Luis came to our place in Beaver Brook on a Tuesday morning, measured the front stairs — original oak treads just 8.5 inches deep — and had a quote in my hand before he left. The install crew was there four days later and done by lunch. My husband, 78 and a retired Lehigh Valley Coal mechanic, rode it up twice and said it was steadier than his old recliner.

Our 1892 double in Drifton has stairs so steep my mother could not manage them. Luis templated a curved rail because of the half-turn at the top and the install team fit it in one afternoon. The price came in $400 under the quote because they did not need the wall brace they had budgeted for.

The Wilkes-Barre VA approved my HISA grant for $6,800 and Luis handled every form. I served in the Navy from 1968 to 1972 and the paperwork is normally a nightmare, but he had the contractor estimate written the way the VA needed and we got the green light in 11 days.

Our porch in Lattimer has five exterior steps and the concrete is cracked from the freeze-thaw. Luis put in an outdoor rail with the IP55 weather seal and the heated seat option. It still runs perfectly through three winters now and the cover snaps off in seconds when I want to use it.

I weigh 285 pounds and another company told me their standard chair would not hold me safely. Luis spec'd the heavy-duty 600-pound model with the wider seat and reinforced rail, and explained exactly why the standard unit would not work for my build. Three years in, no issues — the battery backup ran through a 9-hour Penelec outage during last February's ice storm.

We rent in Stockton and the landlord said yes once Luis showed him the consent form and explained the rail mounts to the treads, not the walls. Install was 3 hours, training another 20 minutes. My grandmother is 84 and uses it five or six times a day to get to her bedroom.