Expert Stairlift Installation in Easthampton, MA

Our 1885 Main Street Victorian has treads that are 34 inches wide and a landing that's not quite square. Luis measured every step, came back three days later with a Bruno straight rail, and had it running by mid-afternoon. He showed my husband how to swap the batteries and left us his cell number. First time in four years I felt safe going upstairs alone.

We bought our loft in Nashawannuck Mills two years ago and the spiral-ish stair from the main floor to the mezzanine was our dealbreaker for aging in place. Luis quoted a curved rail, it took six weeks for the rail to be bent, install was one afternoon. He warned us the HOA might object — it didn't. Quiet, smooth, and the batteries kept working during the February ice storm.

My father is 84 and a disabled Korea veteran. Luis pointed us toward the HISA grant through the VA in Leeds — we got $6,800 covered. The outdoor rail on our Park Hill split-level back deck has been through two winter ice storms and still runs like new. The IP55 rating Luis kept mentioning is apparently real.

Our New City row house off Everett has a 90-degree turn at the top landing — I called three other companies and two said they couldn't do it. Luis measured, sent the specs to the fabricator, and eight weeks later we had a custom curved rail that fits the turn exactly. He even matched the upholstery to our carpet runner.

I use a wheelchair and the stoop at our Mount Tom entrance has five steps. Luis installed an inclined platform lift — flat deck, yellow edges, all of it indoor-quality weatherproofed for Hampshire County winters. He was back the next week to fine-tune the ramp angle after I told him I was scraping the footplate. No charge.

My mother lives in the Eagle Mill loft conversion on Pleasant Street. The building's poured-concrete stair core made two other installers walk away. Luis used epoxy sleeves instead of lag bolts and it passed the condo board inspection on the first try. Three months in, zero issues.