Accessibility Statement

Effective Date: April 20, 2026
Last Updated: April 20, 2026

All American Stairlifts is committed to making our website accessible to everyone. As a company that serves seniors and people with mobility challenges, we understand that web accessibility is not optional — it is a core part of our mission. If you need help getting around in your home, you should not also need help getting around our website.

1. Our Standard

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These guidelines are developed by the World Wide Web Consortium (W3C) and represent the internationally recognized standard for web accessibility.

Our goal is to ensure that allamericanstairlifts.com is perceivable, operable, understandable, and robust for all users, including those who rely on assistive technologies such as screen readers, voice recognition software, or keyboard-only navigation.

2. Accessibility Features

Our website includes the following accessibility features:

• Semantic HTML: We use proper heading hierarchy, landmark elements, and ARIA labels throughout the site.
• Keyboard navigation: All interactive elements (links, buttons, forms, menus) are accessible via keyboard.
• Alt text: All images include descriptive alt text that conveys the content and purpose of the image.
• Color contrast: Text and background color combinations meet WCAG 2.1 AA minimum contrast ratios (4.5:1 for normal text, 3:1 for large text).
• Readable fonts: We use clear, legible typefaces at readable sizes. Text can be resized up to 200% without loss of content or functionality.
• Form labels: All form fields have associated labels and clear error messages.
• Focus indicators: Visible focus outlines on all interactive elements for keyboard users.
• Skip navigation: A "skip to content" link is available for keyboard users to bypass repeated navigation.
• No flashing content: Our website does not contain flashing or strobing content that could trigger seizures.
• Mobile responsiveness: The site is fully responsive and usable on all device sizes.

3. Known Limitations

While we strive for full conformance, some areas may have limitations:

• Third-party embedded content (such as financing application forms provided by lending partners) may not fully meet WCAG 2.1 AA standards. We work with our partners to improve accessibility and offer alternative access methods when possible.
• Some older PDF documents may not be fully screen-reader compatible. Contact us and we will provide the information in an accessible format.
• Interactive map features on state hub pages use visual presentation that may be difficult for screen reader users. The same location information is available in text format on each page.

4. Feedback and Assistance

If you encounter an accessibility barrier on our website, we want to know about it. Please contact us with:

• A description of the problem you experienced.
• The page URL where the issue occurred.
• The assistive technology you were using (if applicable).

We will respond within 2 business days and work to resolve the issue or provide an alternative way to access the information you need.

Accessibility contact:
Email: hello@allamericanstairlifts.com
Phone: +1 (504) 899-8225
Subject line: "Website Accessibility"

If you need assistance navigating our site or want to request information in an alternative format, call us during business hours and we will help you directly.

5. Ongoing Commitment

Web accessibility is an ongoing effort, not a one-time project. We are committed to:

• Regular accessibility testing during development of new features and content.
• Staff training on accessibility best practices.
• Periodic third-party accessibility audits.
• Addressing reported issues promptly.
• Monitoring compliance with evolving accessibility standards and regulations, including the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act.