Terms of Service
These Terms of Service ("Terms") govern your use of allamericanstairlifts.com and the services offered by All American Stairlifts ("we," "us," or "our"). By accessing or using our website, you agree to these Terms. If you do not agree, do not use the website.
Acceptance of Terms
By accessing allamericanstairlifts.com, submitting a quote request, or engaging our services, you confirm that you are at least 18 years of age and that you agree to be bound by these Terms. If you are submitting a request on behalf of another person (such as a parent or family member), you represent that you have their authorization to do so.
Description of Services
All American Stairlifts provides residential stairlift consultation, sales, installation, and maintenance services throughout the United States. Through this website, you can:
- Request a free in-home stairlift assessment
- Receive pricing estimates for stairlift equipment and installation
- Access educational resources about stairlifts, funding options, and home accessibility
- Contact our team for questions about stairlift products and services
The information on this website is provided for general informational purposes. It does not constitute professional medical advice, engineering consultation, or a binding offer to sell goods or services at any specific price.
Quotes and Pricing
All prices displayed on allamericanstairlifts.com are estimates intended to provide general guidance. They are not binding offers. Actual pricing for your stairlift installation depends on factors that can only be determined through an in-home assessment, including:
- Staircase geometry (straight, curved, number of turns, total rise)
- Rail length required
- Equipment model and weight capacity selected
- Electrical work needed (if no suitable outlet exists)
- Geographic location and local permitting requirements
Quote validity
Written quotes provided after an in-home assessment are valid for 30 calendar days from the date of issue. After 30 days, pricing may change due to manufacturer price adjustments, material costs, or changes to your staircase configuration. We will notify you if a requote is needed.
Payment terms
Payment terms are specified in the individual installation agreement provided with your quote. Typical terms require a deposit at the time of scheduling and the balance upon completion of installation. We do not charge the full amount before installation is complete.
User Responsibilities
When using our website and services, you agree to:
- Provide accurate and complete information in quote request forms and communications
- Not use the website for any unlawful purpose or in violation of these Terms
- Not attempt to gain unauthorized access to any portion of the website, server, or database
- Not reproduce, duplicate, scrape, or exploit any part of the website for commercial purposes without our written permission
- Not submit false, misleading, or fraudulent quote requests
- Not interfere with or disrupt the website's functionality or servers
Intellectual Property
All content on allamericanstairlifts.com — including text, photographs, illustrations, graphics, logos, page layouts, data compilations, and software — is the property of All American Stairlifts or its content licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.
The All American Stairlifts name, logo, and all related product and service names, design marks, and slogans are trademarks of All American Stairlifts. You may not use these marks without our prior written permission.
You may view, download, and print pages from the website for your own personal, non-commercial use, provided you do not modify the content and you retain all copyright and proprietary notices. Any other use requires our prior written consent.
User-Submitted Content
If you submit reviews, testimonials, photographs, or other content to us (whether through the website, email, or other communication), you grant All American Stairlifts a non-exclusive, royalty-free, perpetual, irrevocable, worldwide license to use, reproduce, modify, publish, and display that content in connection with our business, including on our website and in marketing materials.
You represent that any content you submit is your own original work (or you have permission to share it), does not infringe any third party's rights, and does not contain unlawful, defamatory, or misleading material.
Disclaimers
THE WEBSITE AND ALL CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
To the fullest extent permitted by law, All American Stairlifts disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that:
- The website will be available at all times without interruption
- The information on the website is complete, accurate, or current at all times
- The website is free of viruses or other harmful components
- Any specific results will be achieved from the use of our services
Product specifications, pricing ranges, and availability described on this website may change without notice. Photographs of stairlift products may show optional features or configurations not included in base pricing.
Warranty terms for stairlift equipment and installation labor are governed by the separate installation agreement and Warranty Terms document, not by these Terms of Service.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL AMERICAN STAIRLIFTS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO YOUR USE OF THE WEBSITE OR OUR SERVICES.
This includes, without limitation, damages for loss of profits, data, goodwill, or other intangible losses, even if we have been advised of the possibility of such damages.
Our total cumulative liability for all claims arising from or related to the website shall not exceed the amount you paid to us, if any, during the 12 months preceding the claim.
Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, our liability is limited to the greatest extent permitted by law.
Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded by law.
Indemnification
You agree to indemnify, defend, and hold harmless All American Stairlifts, its officers, directors, employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:
- Your use of the website in violation of these Terms
- Your violation of any applicable law or regulation
- Any content you submit through the website
- Your infringement of any third party's intellectual property or other rights
Dispute Resolution
Informal resolution first
Before initiating any formal dispute resolution, you agree to contact us at legal@allamericanstairlifts.com and attempt to resolve the dispute informally for at least 30 days.
Binding arbitration
If informal resolution fails, any dispute, controversy, or claim arising out of or relating to these Terms or the use of our website shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration shall be conducted in [State Placeholder], United States. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Class action waiver
You agree that any arbitration or legal proceeding shall be conducted on an individual basis only. You waive any right to participate in a class action, class arbitration, or any other representative proceeding.
Exceptions
Either party may bring a claim in small claims court if the claim qualifies. Either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement of intellectual property rights.
Termination
We reserve the right to restrict, suspend, or terminate your access to the website at any time, without notice, for conduct that we believe violates these Terms, is harmful to other users, or is otherwise objectionable. Upon termination, your right to use the website ceases immediately. Provisions that by their nature should survive termination (including intellectual property, disclaimers, limitation of liability, indemnification, and dispute resolution) shall survive.
Governing Law
These Terms are governed by and construed in accordance with the laws of [State Placeholder], United States, without regard to its conflict of law principles. If arbitration does not apply to a given dispute, you agree to submit to the exclusive jurisdiction of the state and federal courts located in [State Placeholder].
Changes to These Terms
We may revise these Terms at any time by posting updated Terms on this page and updating the "Last Updated" date. Material changes will be highlighted through a notice on the website. Your continued use of the website after revised Terms are posted constitutes acceptance of those changes. If you do not agree with the revised Terms, stop using the website.
Contact Us
Questions about these Terms of Service should be directed to:
- Email: legal@allamericanstairlifts.com
- Mail: All American Stairlifts, Attn: Legal, [Address Placeholder]
- Phone: [Phone Placeholder]
Your free home assessment is one phone call away
No deposit. No obligation. No high-pressure sales. A certified installer visits your home, measures once, and gives you a written quote that's honored for 30 days. It takes about 45 minutes. More than 15,000+ homeowners have said yes over the last 15 years.
- Licensed in all 50 states
- $2M liability insured
- BBB A+ since 2012
- 15+ years in business